Terms of Service

By accessing owds.ca or engaging Ontario Web Design Studios (“OWDS”, “we”, “us”) for services, you agree to these Terms of Service. If you do not agree, please do not use the site or our services. These terms may be updated from time to time; the most recent version always applies.

OWDS is an AI consultancy. We provide AI strategy advisory, custom AI and software development, and integration and support services — including LLM applications, RAG pipelines, multi-agent systems, document processing, and the surrounding backend infrastructure required to ship them to production.

The exact scope, deliverables, timelines, and fees of any engagement will be defined in a separate written statement of work (“SOW”) or proposal that we mutually agree on. In the event of a conflict between these terms and an SOW, the SOW governs for that engagement.

You agree to:

• Provide accurate, complete information and timely access to systems, data, and stakeholders we need to perform the work
• Respond to requests for review, approval, or feedback within reasonable timeframes
• Ensure that any data, content, or third-party assets you supply do not infringe others' rights and comply with applicable law
• Pay invoices according to the terms agreed in your SOW

Unless your SOW says otherwise, custom deliverables we produce specifically for you — source code, documentation, prompts, model configurations — transfer to you upon full payment. We retain ownership of pre-existing tools, libraries, frameworks, and general know-how we use to build your solution and grant you a perpetual, non-exclusive license to use them as part of the deliverables.

You retain ownership of your data, your brand, and any content you provide to us. We may reference our work with you (e.g., name, logo, high-level description) for case studies and portfolio purposes unless your SOW restricts this.

Each party agrees to keep the other's non-public information confidential and to use it only as needed to perform under the engagement. This obligation survives the end of the engagement. We will not disclose your confidential information to third parties without your consent, except as required by law or to subprocessors bound by equivalent confidentiality obligations.

We will perform services with reasonable skill and care consistent with industry standards. Beyond that, the site and our services are provided “as is” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, or non-infringement. AI systems can produce incorrect or unexpected output; we will design, test, and document our work responsibly, but you are responsible for evaluating its suitability for your use case before relying on it in production.

To the fullest extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or business opportunities, arising out of or related to these terms or the services. Our total aggregate liability for any claim arising from an engagement will not exceed the fees you paid us under the corresponding SOW in the twelve months preceding the event giving rise to the claim.

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. The parties submit to the exclusive jurisdiction of the courts located in Ontario, Canada for any dispute arising out of or relating to these terms or the services.

Either party may terminate an engagement as set out in the applicable SOW. On termination, you will pay for all services performed and expenses incurred up to the termination date. Sections covering intellectual property, confidentiality, warranty disclaimers, limitation of liability, and governing law survive termination.

Questions about these terms or about a current or prospective engagement? Reach out through our contact page.